Human Resource – Strategic Communication For Internal
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Human Resource has a key role for internal communication. This internal communication for staff is Employees Communication. Employees Communication comes in many forms. You can have intranet whereby your employees would read current or past news.
Human Resource would create e-newsletter for employees. This can be done only when all employees has an email accounts and password to go to intranet. Training would need to be arranged for mature staff that has no knowledge about internet.
Human Resource would need to map out the various channel for dissemination of information for changes, happenings or participation of programs.
Mode and channels available would be monthly meeting with CEO (face to face), special message from CEO; e-newsletters (monthly or bi-monthly) as email to individual, e-news display over LCD panel, annual reports if applicable.
Human Resource would identify what to be covered in each media. Why you want to arrange monthly meeting with CEO. You need to establish the objectives of this mode of communication. Without this communication platform what is the consequence. Human Resource may even arrange to video tape the session and subsequent broadcast in the intranet or over LCD display for a week.
Likewise for newsletter, you would want to state the mission of this newsletter. Human Resource may choose for printing or e-newsletter or both. The benefits of using e-newsletter would be speed and costing, not mentioning of saving the wood.
What shall be cover in each platform, Human Resource would then deliberate and review its appropriate over one year to stay relevant.
- Message from the Boss
- Performance of the department or the company
- Recognition of employees and highlights of event
- Coming activities such as ISO QMS certification, fire drill and employees outing
- Quiz on company’s happening or safety or quality (to reinforce the importance)
Employees Communication is part of Employees relations. Generally, the management – Operations or Finance including Human Resources would put up changes of policies, procedures, or financial status, operation results on the notice board. After a period of time, these notices would fade off. Through newsletters, such notices would be retained and easy to retrieve as they are of significant.
Employees communications play an important part in the prospect of Human Resource.
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