May 29 2008

Human Resource – Managing Talents

Human Resource encompasses the role of managing talents. This is a joint responsibility of Human Resources and user department when managing talents.
I handle the talent management for companies that have operation in this region, namely, Singapore, Malaysia, Thailand, Indonesia, China and India. My clients generally do not feel the need to source for talent and [...]

May 28 2008

Franchising and Licensing – Which Do You Prefer?

Franchising offers the system of proven strategies and action. Licensing is brand associated with their emotional experience. Licensing allow you to design and develop products in line with the brand’s mission.
Take an example, say you have a brand call “Caterpillar”. Your potential partner for licensing is to extend your brand for fashion and baby products. [...]

May 27 2008

Marketing and Sales Integrated – Customers Loyalty

Marketing is a science while sales is an art. When marketing and sales aligned and integrated, the end result would be customers satisfied and turned them into loyal customers.
Who is contacting the customers? You would surely announce the front line staff, the deliveryman and the receptionist. We all acknowledge that sales is completed only the [...]

May 20 2008

Human Resource – Strategic Communication For Internal

Human Resource has a key role for internal communication. This internal communication for staff is Employees Communication. Employees Communication comes in many forms. You can have intranet whereby your employees would read current or past news.
Human Resource would create e-newsletter for employees. This can be done only when all employees has an email accounts and [...]

May 15 2008

Franchising – Do You Consider Franchising As Business Partnering?

Franchising is about transferring functions from Franchisor to Franchisee. Franchisor owns the brand name and operation manual, responsible for marketing. Franchisee owns the business, using the franchisor’s brand, to run the business. Franchisee is responsible for the finance, cash flow, staffing and the inventories.
Franchisor and Franchisee may be jointly responsible to look for location. The [...]

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May 8 2008

Marketing - Can We Do It As The Blog Way? (3 of 10)

Marketing penetrates into the internet era too. We terms it as blog marketing. Blog marketing is coined as sharing information about products and services from the consumers point of view.
Sharing information could be pleasant experience in using the product or encounter excellent service in certain centres. Similarly, consumers also share their unpleasant experience or disagreement [...]

May 7 2008

Human Resources – Motivation And Retention Strategy (10 of 10)

Human Resource shall design and develop strategy for motivation and retention, do you agree?
We would want the line managers and Human Resource to be jointly responsible for motivation and retention. However, you would argue that Human Resource should do some research on HR practices. In this instant, Human Resource would offer some insight for the [...]

May 5 2008

Franchising – Creating A Legal Business Commitment Of Franchising

Franchising is the legal for business commitment of parties, franchisor and franchisee.
The first contract may reflect the intent to create a legal contract between you and the franchisor, be it at the exhibition or an event you attended. You may sign a Letter of Intent (LOI) or Memorandum of Understanding (MOU), to signify your engagement [...]

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May 4 2008

Human Resources – How To Align HR To Organisation Direction (9 of 10)

Human Resource wants to take the role of business partner in the management of organization. We would like to ask ourselves how we could align our Human Resources strategy to the corporate strategy.
We view corporate strategy as a starting point with input from Marketing and Sales, Finance and Operations. Marketing is front end to establish [...]

May 2 2008

Marketing and Sales Integrated – How To Get Customers Loyal To Your Brand?

Marketing and sales are integrated to target at their segmentation of consumers market. You would acknowledge that currently the Gen X and Gen Y are of different aspirations. Their needs and wants are different. So are their lifestyles.
Marketing and sales would be focusing on their clients who have made the first purchase. Marketing will design [...]

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